THE CONSTRUCTION BRIEFING PROCESS: EVALUATING THE INFLUENCE OF PERSONALITY TRAITS ON THE PERFORMANCE OF THE CONSULTANT PROJECT MANAGER By

any of the information contained in it must acknowledge this thesis as the source of the quotation or information ii The briefing process is critical for achieving project success and client satisfaction. It typically involves the consultant project manager co-ordinating the efforts of the demand and supply side stakeholders at the conceptual stage of a project, to identify and define the client requirements. The importance of such early intervention has been highlighted by public sector agencies and professional bodies, leading to the publication of numerous guidance notes and best practice manuals for briefing. Despite such extensive guidance literatures and efforts research shows that current briefing practice is inadequate and a weakness in the construction process. Broadly, the briefing process involves consultant project managers from different background and personality traits. Personality traits are thought of as a pervasive style of thinking, feeling and behaving. The literature demonstrate effective performance relates to an individual`s personality traits