South Africa

The University of the Western Cape realises that no institution can be more competitive and be able to deliver access and support services to a diverse and greater number of learners while ignoring the reality and challenges that are brought by eLearning. Learners are constantly exposed to change and are accountable for the analysis of the impact of change in any institution and the thoughtful action to position the institution globally. This report refers to the internal perspective of change management and support processes within the International Association for Digital Publication (IADP), an eLearning pilot project. There are many factors that may influence the success of this eLearning initiative, one of which being the integrated support structures for this initiative and related factors. The purpose of this report is to make the eLearning domain explicit by reflecting on its position within the IADP project. It reflects on the expectations of training, support and development of eLearning teaching-and-learning activities. Moreover the report highlights the principles and processes of eLearning project management and how it integrates with the various processes of the larger project