This study investigates how different levels of language intensity and source credibility in online reviews influence online consumers ’ purchase intensions for the reviewed product. A 2 (language intensity) x 2 (reviewer credibility) experiment was conducted with 125 undergraduate students in order to test the competing predictions of two language intensity theories – Information Processing Theory (IPT) and Language Expectancy Theory (LET) – in the domain of online consumer reviews. The results indicate that the intensity of the reviewers ’ emotional expressions and their credibility levels matter. In line with the predictions of IPT and contrary to those of LET, online consumers were more likely to show interest in purchasing the reviewe...
Purpose: The current study investigates the new impact of the language style of online reviews (figu...
This study suggests that online source types (typical consumer vs. expert source) can induce differe...
This study posits that sources of online product reviews can induce differential effects on 2 dimens...
[[abstract]]In view of network users, consumers can communicate via multiple online media search and...
Online reviews are a commonly used source of product information to guide consumers in their purchas...
Consumer online purchase behaviors are heavily depending on online reviews as review platforms are b...
Marketing research on online reviews has attempted to understand the antecedents and consequences of...
E-commerce has revolutionized the way consumers shop for goods and services, and there have been rec...
© 2017 Elsevier Ltd Online reviews are a commonly used source of product information to guide consum...
The purpose of this paper is to examine the influence of the quality of product recommendations on b...
Marketing research on online reviews has attempted to understand the antecedents and consequences of...
Consumers assess the credibility of online product reviews to guide their purchase decisions. Howeve...
[[abstract]]Studies have shown that many prospective consumers have the intention of reading online ...
The study reported in this paper investigated the effects of online review message appeal and online...
The influence of text valence, star rating and rated usefulness of online reviews on review readers'...
Purpose: The current study investigates the new impact of the language style of online reviews (figu...
This study suggests that online source types (typical consumer vs. expert source) can induce differe...
This study posits that sources of online product reviews can induce differential effects on 2 dimens...
[[abstract]]In view of network users, consumers can communicate via multiple online media search and...
Online reviews are a commonly used source of product information to guide consumers in their purchas...
Consumer online purchase behaviors are heavily depending on online reviews as review platforms are b...
Marketing research on online reviews has attempted to understand the antecedents and consequences of...
E-commerce has revolutionized the way consumers shop for goods and services, and there have been rec...
© 2017 Elsevier Ltd Online reviews are a commonly used source of product information to guide consum...
The purpose of this paper is to examine the influence of the quality of product recommendations on b...
Marketing research on online reviews has attempted to understand the antecedents and consequences of...
Consumers assess the credibility of online product reviews to guide their purchase decisions. Howeve...
[[abstract]]Studies have shown that many prospective consumers have the intention of reading online ...
The study reported in this paper investigated the effects of online review message appeal and online...
The influence of text valence, star rating and rated usefulness of online reviews on review readers'...
Purpose: The current study investigates the new impact of the language style of online reviews (figu...
This study suggests that online source types (typical consumer vs. expert source) can induce differe...
This study posits that sources of online product reviews can induce differential effects on 2 dimens...