|Industrial Engineers | | | Large Scale Document Management System: Creating Effective Public Sector Knowledge Management System

|Article History: | |The digital age has redefined the production process and | |Submitted 15 February 2010 | |utilisation of documents globally. In the information | | | |age, the process of input, delivery, storage, receipt, | | | |and categorization of data is critical. The public sector| | | |has to rely more and more on automated, reliable | | | |solutions in order to keep their information safe and | | | |readily accessible for effective governance. | | | |A document management system is a computer system used to| | | |track and store electronic documents and/or images of | | | |paper documents. The term has some overlap with the | | | |concepts of content management systems often viewed as a | | | |component of enterprise content management systems and | | | |related to digital asset management, document imaging,