Page 1 WEGOV TOOLBOX- POLITICIANS ENGAGE WITH CITIZENS

The WeGov5 toolbox is a website for policy makers that provide tools and techniques to engage with citizens on well-established social networking sites (SNS). Three different analysis components allow users and comments to be identified with respect to a particular topic: (i) the topic opinion analysis creates groups of words that represent the topics within a discussion; (ii) the user activity analysis predicts which posts are going to generate more attention; (iii) and the user behavior analysis classifies users according to their behavior and interactions within the SNS. 1. WeGov Toolbox The WeGov toolbox is a web application to support policy makers ’ everyday interactions with citizens on SNS. Politicians login with a username and password to see the landing page showing updated search and analysis results in a set of widgets that can be customized around topics and groups of their choice. In addition to widgets on the landing page, the toolbox supports a search page with further functionalities and detailed search and analysis results. 1.1 Topic Analysi