RESEARCH ARTICLE Discrepancies between Patients ’ Preferences and Educational Programs on Oral Anticoagulant Therapy: A Survey in Community Pharmacies and Hospital Consultations

Background Oral anticoagulation therapy is increasingly used for the prevention and treatment of throm-boembolic complications in various clinical situations. Nowadays, education programs for patients treated with anticoagulants constitute an integrated component of their manage-ment. However, such programs are usually based on the healthcare providers ’ perceptions of what patients should know, rather than on patients ’ preferences. Objective To investigate patients ’ viewpoints on educational needs and preferred modalities of infor-mation delivery. Methods We conducted an observational study based on a self-administered questionnaire. To explore several profiles of patients, the study was designed for enrolling patients in two set-tings: during outpatient consultations in a cardiology department (Saint Antoine Hospital, Paris, France) and in community pharmacies throughout France