Understanding speech and language interactions in HCI: The importance of theory-based human-human dialogue research

With the growth of speech and language interactions in many commercially available devices and applications, it is timely that the HCI community should engage more fully with such a modality. This position paper proposes that HCI should utilize theory-based insight from dialogue research to develop in depth understanding about our behaviors in speech and language interactions with computers. The paper highlights an example of the use of dialogue research to understand effects in speech based HCI interactions and highlights that incorporating such research and its practices will lead to fundamental scientific understanding, that is beneficial for design and cross disciplinary collaboration with relevant human-human interaction disciplines