Avoiding missed opportunities in managerial life: Analogical learning improves case-based transfer

We examined the ability of Masters of Management students to transfer knowledge gained from case studies to face-to-face negotiation tasks. During a study phase, students either read two cases and gave advice to the protagonist in each case (ªAdviceº condition) or derived an overall principle by comparing two cases (ªComparisonº condition). Management students in the Compari-son condition were nearly three times more likely to transfer the principle in an actual, face-to-face bargaining situation than those in the Advice condition. Further, content analysis of stu-dents ' open-ended responses revealed that the quality of the ad-vice given in the Advice condition did not predict subsequent behavior, whereas the quality of the principles given in the Com-parison condition did predict successful transfer to the negotia-tion situation. Perhaps most striking is the fact that not a single person in the Advice condition drew a parallel between the two cases, even though they were presented on the same page. We conclude that the value of examples is far greater if analogical comparisons among examples are encouraged. We propose that this simple and cost-effective method can substantially improve the benefits of professional training and education. q 2000 Aca-demic Pres