Emotional Intelligence and Agents – Survey and Possible Applications

Recently, research on emotional intelligence has advanced significantly from its theoretical basis, analytical studies and processing technology to exploratory application. The main intention of this paper is twofold. First, it will give an overview of the state-of-the-art in emotional intelligence re-search. Then, it will suggest a systematic order of research activities and steps with the idea of proposing an adequate framework for real-life applications. We recognize that it is necessary to apply specific methods for dynamic data anal-ysis and pattern mining/recognition in order to identify and discover new knowledge from available emotional informa-tion and data sets. Finally, the paper will propose research activities in order to design an agent-based architecture, in which agents are capable of reasoning about and displayin