K.: Information quality and trustworthiness: A topical state-of-the-art review

Abstract—The importance and value of information cannot be disputed. It is used as basis for menial and mission-critical tasks alike. In a society where information is so easily publicised and freely accessible, however, being able to assess information quality and trustworthiness is paramount. With appreciation of this fact, our paper seeks to navigate these two mature fields and define the latest state-of-the-art. The novelty of this work is found in the provision of an up-to-date review, a research survey which considers and links provenance, quality and trustworthiness, and a literature analysis that includes a first-look review at some of these aspects within the social-media domain. This factor-based review should provide an ideal grounding for future research that assesses interaction between these three topics, which may then also progress to associations with information assurance and security at large. To demonstrate how some of the factors might be considered, we also examine their application to a commonplace scenario. Keywords-information quality; trustworthiness; provenance; integrity; factors I