and other research outputs ‘Building rapport ’ with customers across the world: the global diffusion of a call centre speech style Journal Articl
and other research outputs English in Action (EIA): mobile phones as an agent of change for large-sc...
and other research outputs Investigating design features of a computer-mediated communication system...
and other research outputs Customer value creation in financial services Conference Item How to cite...
and other research outputs Language, learning and electronic communications me-di
and other research outputs Developing a sub-regional growth strategy: reflections on recent English ...
and other research outputs National innovation systems, developing countries, and the role of interm...
and other research outputs Diaspora and development? Nigerian organisations in London and their tran...
and other research outputs Crowdfunding and online community: maximising mu-tual benefit Conference ...
and other research outputs Towards process design for efficient organisational prob-lem solving Conf...
and other research outputs Exploring the role of intermediaries in smart grid de-velopments Conferen...
and other research outputs The experiences of academic and research bloggers: a phenomenological enq...
and other research outputs Developing 21st century skills through colearning with OER and social net...
and other research outputs Localisation challenges in usability and customer rela-tionship managemen...
and other research outputs Towards an online design studio: a study of social net-working in design ...
and other research outputs English in Action (EIA): mobile phones as an agent of change for large-sc...
and other research outputs Investigating design features of a computer-mediated communication system...
and other research outputs Customer value creation in financial services Conference Item How to cite...
and other research outputs Language, learning and electronic communications me-di
and other research outputs Developing a sub-regional growth strategy: reflections on recent English ...
and other research outputs National innovation systems, developing countries, and the role of interm...
and other research outputs Diaspora and development? Nigerian organisations in London and their tran...
and other research outputs Crowdfunding and online community: maximising mu-tual benefit Conference ...
and other research outputs Towards process design for efficient organisational prob-lem solving Conf...
and other research outputs Exploring the role of intermediaries in smart grid de-velopments Conferen...
and other research outputs The experiences of academic and research bloggers: a phenomenological enq...
and other research outputs Developing 21st century skills through colearning with OER and social net...
and other research outputs Localisation challenges in usability and customer rela-tionship managemen...
and other research outputs Towards an online design studio: a study of social net-working in design ...
and other research outputs English in Action (EIA): mobile phones as an agent of change for large-sc...
and other research outputs Investigating design features of a computer-mediated communication system...
and other research outputs Customer value creation in financial services Conference Item How to cite...