Multi Agent Enhanced Business Intelligence For Localized Automatic Pricing In Grocery Chains

ii Business Intelligence Systems (BI) describe a form of data driven Decision Support Systems (DSS) that integrate a variety of concepts and technologies to gather, store and analyse data. Traditionally the focus of BI is on strategic and tactical decision support by providing decision makers a centralised and holistic view on organisational data. Today businesses are generating increasingly larger amounts of data due to regulatory requirements, business needs and new technologies. Managing and using this data in business decisions can be difficult because of the volume of the data, time pressure and general complexity of today’s business problems. In recent years there is a trend to extend BI to an operational level and make BI capabilities available to more workers. In addition to the technological change, business literature suggests the increasing importance of focusing on local market characteristics instead of standardisation across markets. The traditional BI concept does not fully reflect these operational and local requirements and shoul