In Service for Sharing: Leadership and Leader- Follower Relationship Factors as Influencers of Tacit Knowledge Sharing in the IT Industry

Tacit knowledge is an organizational resource that is difficult to cultivate. It requires that responsible agents in the organization take an active role in encouraging trust and the development of relationships where individuals feel that their voice will be heard and that there will be a benefit from them passing knowledge onto someone else. In knowledge work tacit knowledge is especially important. This research found that servant leadership is an important factor in influencing tacit knowledge sharing, however leader-member exchange is a factor that will strongly support the sharing of tacit knowledge. If there is a dearth in servant leadership, then leader-member exchange quality is able to act as an influencer of tacit knowledge sharing. This indicates the conclusion that while servant leadership has its virtues, it is possible that other leadership constructs will be useful in encouraging tacit knowledge sharing