LITERATURE REVIEW

The proposed Data Envelopment Analysis (DEA) model aims at creating a meaningful multiple criteria decision making platform for both national and international educators and educational administrators. The model compares the performance of each department in the School of Engineering at the University of Bridgeport with each other and with the School. In this regard, four independent DEA models are created, corresponding to the perspectives proposed by the Balanced Scorecard (BSC) approach. Data and case studies are provided to demonstrate the functionality of the proposed model