Add to ORKGThe Boston College Libraries value your opinion! On March 24th, the Libraries began a formal assess-ment program using a web-based survey called LibQUAL+™. A random sample of the Boston College academic community was selected to help us identify how well the Libraries meet users ’ expectations of service. The survey is designed to measure library users ’ percep-tions of service quality and identify gaps between desired, perceived, and minimum expectations of service. The LIBQUAL+ survey asks questions in four categories: Library as Place (Utilitarian Space
LibQUAL+(tm) is a suite of services that libraries use to solicit, track, understand, and act upon u...
Purpose – The purpose of this paper is to evaluate the library service quality (LSQ) of University o...
The aims of this paper are to assess the students' perceived levels of library service quality, sati...
LibQUAL+?? is a suite of services that libraries use to solicit, track, understand, and act upon use...
LibQUAL+?? is a suite of services that libraries use to solicit, track, understand, and act upon use...
Using the Libqual+ model, the present study aims to compare the viewpoints of students and librarian...
Using the Libqual+ model, the present study aims to compare the viewpoints of students and librarian...
Libraries began to see service competition for the first time in the 1990s, due to the Internet and ...
University library plays a dynamic role in accomplishing the overall goals of its parent organizatio...
Global competition among academic institutions has compelled university libraries to transform their...
This exploratory study considered the problem of assessing quality in academic libraries. The resear...
These datasets contain the Mission Bay and Parnassus responses to the 2015 UCSF Library Survey. The ...
University library plays a dynamic role in accomplishing the overall goals of its parent organizatio...
LibQUAL+ provides a protocol for bechmarking perceptions of library service quality. These reports c...
Library quality services evaluation is an important activity for acadernic libraries. This research ...
LibQUAL+(tm) is a suite of services that libraries use to solicit, track, understand, and act upon u...
Purpose – The purpose of this paper is to evaluate the library service quality (LSQ) of University o...
The aims of this paper are to assess the students' perceived levels of library service quality, sati...
LibQUAL+?? is a suite of services that libraries use to solicit, track, understand, and act upon use...
LibQUAL+?? is a suite of services that libraries use to solicit, track, understand, and act upon use...
Using the Libqual+ model, the present study aims to compare the viewpoints of students and librarian...
Using the Libqual+ model, the present study aims to compare the viewpoints of students and librarian...
Libraries began to see service competition for the first time in the 1990s, due to the Internet and ...
University library plays a dynamic role in accomplishing the overall goals of its parent organizatio...
Global competition among academic institutions has compelled university libraries to transform their...
This exploratory study considered the problem of assessing quality in academic libraries. The resear...
These datasets contain the Mission Bay and Parnassus responses to the 2015 UCSF Library Survey. The ...
University library plays a dynamic role in accomplishing the overall goals of its parent organizatio...
LibQUAL+ provides a protocol for bechmarking perceptions of library service quality. These reports c...
Library quality services evaluation is an important activity for acadernic libraries. This research ...
LibQUAL+(tm) is a suite of services that libraries use to solicit, track, understand, and act upon u...
Purpose – The purpose of this paper is to evaluate the library service quality (LSQ) of University o...
The aims of this paper are to assess the students' perceived levels of library service quality, sati...