Towards A New Framework for Post Occupancy Evaluation OVERVIEW

Over the last three decades there has been growing interest and attention placed on sustainability and the contribution made by the built environment. Furthermore, environmental auditing applied to buildings has largely been concerned with energy/water usage and waste (Bailey et al., 1992; Robinson and Whitfield, 2010). On the other hand, environmental auditing is often thought of as an environmental management instrument employed by businesses to progress better management of their environmental performance (Hillary, 2010). This research argues that post occupancy evaluation (POE) can be a useful tool in validating the performance of commercial office buildings in terms of key design objectives of human comfort and productivity, from the perspective of building inhabitants. A new assessment framework is developed based on a double loop (learning) cycle for continuous process improvement founded o