Web 2.0

The purpose of this paper is to investigate public participation in e-government electronically and significance of web 2.0 in e-government adoption. Web 2.0 is a platform on which innovative technologies and applications where participants can be content creators to influence collective intelligence of user groups, thus turning the web into a kind of global intelligence. Social networking services and web 2.0 tools afford citizens the opportunity to publish and transmit opinions and ideas on policy in a much more transparent and accelerated manner. A review of literature was performed on e-government, web 2.0 and e-participation to understand their implications in information systems. By using e-government services, citizens can conveniently access government information and services and gain greater opportunities to participate in government activities online. Government should consider public perceptions toward e-government websites and investigate the significant factors influencing citizen intention to use e-government services. The new approach of e-government will be to measure local and specific targets through constituent public surveys for which mass collaboration web 2.0 tools could be used. 1