WHO IS THE CHANGE MANAGER? By

There are endless possibilities for how to go about changing organisations, and there are just as many people who can, or may think they can, initiate, promote and implement organisational changes. Most literature to do with organisational change deals with the ‘how’, i.e., how is organisational change achieved? This research study looks at the ‘who’, i.e., who manages organisational change projects and what competencies they need to manage them effectively. Additionally, the study researches the factors contributing to the requirement for organisational changes that both influence and are influenced by the project. The questions being asked in this study are: 1. What do Change Managers do and what are their competencies on an organisational change project that is different from what Project Managers and Program Managers do and what their competencies are? 2. What are the organisational factors that influence decisions about how a change project should be managed