This study aimed to compare the service quality of public and private clubs in lorestan province using SRERVQAL model. This was a descriptive- survey field study. The population consisted of 310 subjects including the managers and costumers of private and public clubs. The research tool was two questionnaires: standard questionnaire (a = 0/81) which was used for studying the expectations and perceptions of consumers and researcher made questionnaire which was used for determining the five gaps rate of SERVQUAL model. Their validity and reliability was confirmed by professors. The results showed that there was great difference between public and private clubs in all dimensions of service quality (appearance /objective factors/validity/respon...
This study is about service quality issue by students and the purpose of the study is to examine the...
The literature is scant in the area of services affecting internal customers at military bases. As a...
Purpose of this study was to determine the service quality among sport and fitness centers of univer...
WOS: 000419521400004The goal of this study is to analyses private sports centers offering recreation...
There is a significant need for the management in Cianjur Raya restaurant to do a service quality me...
Keywords: service, quality of service, service quality valuation, fitness. The problem of the work: ...
The aim of the study: evaluation of service quality in leisure and sports club „Vipublic Gym“. Resea...
Present paper aims at studying and comparing the quality of services by public and private banks of ...
The aim of the research: assess quality of rural tourism recreational services. The goals of the res...
The aim of this study is evaluating the service quality that individuals perceive according to some ...
The aim of the research is to explore the expectations and pleasure of members who are coming to spo...
Abstract In this article which is the result of a field study, the service quality dimensions of Isf...
Title: Measurement of Service Quality in Sport by Brady`s Model Objectives: The aim of this thesis i...
Study object – assessment of recreational services quality. Aim of the study: to assess the quality ...
Relevance. Growing service sector is still the most problematic task in mind to deal with the qualit...
This study is about service quality issue by students and the purpose of the study is to examine the...
The literature is scant in the area of services affecting internal customers at military bases. As a...
Purpose of this study was to determine the service quality among sport and fitness centers of univer...
WOS: 000419521400004The goal of this study is to analyses private sports centers offering recreation...
There is a significant need for the management in Cianjur Raya restaurant to do a service quality me...
Keywords: service, quality of service, service quality valuation, fitness. The problem of the work: ...
The aim of the study: evaluation of service quality in leisure and sports club „Vipublic Gym“. Resea...
Present paper aims at studying and comparing the quality of services by public and private banks of ...
The aim of the research: assess quality of rural tourism recreational services. The goals of the res...
The aim of this study is evaluating the service quality that individuals perceive according to some ...
The aim of the research is to explore the expectations and pleasure of members who are coming to spo...
Abstract In this article which is the result of a field study, the service quality dimensions of Isf...
Title: Measurement of Service Quality in Sport by Brady`s Model Objectives: The aim of this thesis i...
Study object – assessment of recreational services quality. Aim of the study: to assess the quality ...
Relevance. Growing service sector is still the most problematic task in mind to deal with the qualit...
This study is about service quality issue by students and the purpose of the study is to examine the...
The literature is scant in the area of services affecting internal customers at military bases. As a...
Purpose of this study was to determine the service quality among sport and fitness centers of univer...