Context-Oriented Knowledge Management for Intelligent Museum Visitors Support

Abstract—The paper presents an approach to context-oriented knowledge management for supporting visitors in museum smart environment. Museum smart environment is a private network consisting of museum rooms equipped with devices that allow identifying visitor location, his/her movement and providing information about exhibits. Visitor has a mobile device, which stores visitor’s preferences and communicates with the museum smart environment. The mobile device calculates museum visiting plan for the visitor based on the visitor’s preferences, amount of visitors in each museum room at the current time and other context information (closed exhibits, reconstructions, seasonal exhibitions and other) acquired from Internet and intranet services. Keywords-knowledge management; ontologies; Internet services; user profiles; smart environment. I