The moderating role of self-efficicy on the relationship between emotional exhaustion and job strain for boundary-spanning sevice employees
Extensive research conducted in the occupational stress literature has failed to provide convincing ...
The purpose of this dissertation is to investigate how emotional exhaustion (EE) impacts a boundary ...
In the present study, the relation between emotional job demands and emotional exhaustion was invest...
Appropriate behaviours toward customers often requires employees to suppress some genuine emotions a...
This study integrates Social Cognitive Theory with the Job Demands-Resources Model to examine self-e...
International audienceBACKGROUND: Over the years, an overwhelming amount of studies demonstrate that...
The most recent version of the job demands-resources (JD–R) theory proposes that demanding working c...
Flight dispatchers' role stressors and their consequential work-related strains and job satisfa...
Purpose – The purpose of this model is to explain how person – organization fit (P – O fit) and comp...
Drawing from job demands–resources theory (Demerouti et al., 2001), this article investigates the ef...
In the workplace, emotional dissonance is the conflict between emotions experienced by the employee ...
Employees in the service sector deal with a variety of emotional job demands due to interactions wit...
[[abstract]]This study examines the perplexing relationship between emotional labor and job satisfac...
The aim of this research is to verify the two-dimensional challenge-hindrance stressor framework in ...
Employees in the service sector deal with a variety of emotional job demands due to interactions wit...
Extensive research conducted in the occupational stress literature has failed to provide convincing ...
The purpose of this dissertation is to investigate how emotional exhaustion (EE) impacts a boundary ...
In the present study, the relation between emotional job demands and emotional exhaustion was invest...
Appropriate behaviours toward customers often requires employees to suppress some genuine emotions a...
This study integrates Social Cognitive Theory with the Job Demands-Resources Model to examine self-e...
International audienceBACKGROUND: Over the years, an overwhelming amount of studies demonstrate that...
The most recent version of the job demands-resources (JD–R) theory proposes that demanding working c...
Flight dispatchers' role stressors and their consequential work-related strains and job satisfa...
Purpose – The purpose of this model is to explain how person – organization fit (P – O fit) and comp...
Drawing from job demands–resources theory (Demerouti et al., 2001), this article investigates the ef...
In the workplace, emotional dissonance is the conflict between emotions experienced by the employee ...
Employees in the service sector deal with a variety of emotional job demands due to interactions wit...
[[abstract]]This study examines the perplexing relationship between emotional labor and job satisfac...
The aim of this research is to verify the two-dimensional challenge-hindrance stressor framework in ...
Employees in the service sector deal with a variety of emotional job demands due to interactions wit...
Extensive research conducted in the occupational stress literature has failed to provide convincing ...
The purpose of this dissertation is to investigate how emotional exhaustion (EE) impacts a boundary ...
In the present study, the relation between emotional job demands and emotional exhaustion was invest...