Collaborative Information Searching in Travel Context: A literature Review

Past research into information searching has largely focused on the information searching as a one-person activity in various travel stages (pre-trip, on trip and post-trip). Those types of research examined the activities, roles, behaviours, methods and processes an individual uses to gather information. More and more researchers have noted that information searching could be teamwork, that is, people search information collaboratively. This paper presents review and discussion of the collaborative information searching in the travel context. The collaborative concept and measurement are reviewed. Based on the existence of two dimensions of synchronous and asynchronous, previous studies are analysed to provide an in-depth understanding of collaborative information searching behaviours in travel context