Best Practices in E government: A review of Some Innovative Models Proposed in Different Countries

Abstract---Governments all around the world are heavily investing towards the implementation of e government to improve services to citizens and reduce costs. With the help of ICT, governments can increase efficiency of their operations and can carry out their administrative operations smoothly. Keeping this fact in mind we thought to carry out research identifying the models for international best practices in e government. This paper offers a comparative study of three models and frameworks concerning the development of best practices in e government. The paper reviews each model in detail and provides a view of how each model can help towards the development of best practice in any e government initiative. Keywords- Best Practices, Citizens, E governance Models, Service