Proceedings of the 2013 Winter Simulation Conference

The Healthcare Sector represents a particular system in which the rules of purchasing and resale do not follow the functional paradigms characterizing commercial systems. Therefore, the rules used to deal with the classic business management systems cannot be applied for managing purpose in the Healthcare sec-tor without apposite modifications. For this reason, new management techniques have been and are cur-rently investigated, such as the Discrete Event Simulation (DES) [1]. In this study, we applied the DES technique through the software Simul8 [2] to quantitatively analyze the workflow of the Division of La-boratory Medicine of the Hospital "San Paolo " in Naples, to define, in a clear and understandable way, the information about the costs that this structure supports to carry out its activities.