PERFORMANCE EVALUATION OF SHOP FLOOR OPERATIONS: AN EMPIRICAL APPROACH

Manufacturing systems are becoming more and more complex, globalized and also overwhelmed with data in various forms generated by and located at different sources. Performance evaluation on the shop floor level must be observed and analyzed because of the direct correlation between shop floor operations and prosperity of the whole manufacturing company. Modern technologies, automated or semi-automated computerized manufacturing systems enable us to collect large volumes of production data. In order to have benefits from these datasets and to gain indispensable advantages over a competition- adequate evaluation should be performed. The article represents the interpretative and empirical building attempt to set relationships among the collected data and to assess performance of a manufacturing system