Methods of Multiple Criteria Evaluation of the Quality of Learning Management Systems for Personalised Learners Needs

Abstract. The main research object of the paper is investigation and proposal of the quality evaluation method suitable for the multiple criteria evaluation (decision making) and optimisation of learning software packages – Learning Management Systems (LMSs). Both LMSs general technological ‘internal quality ’ and adaptation ‘quality in use ’ evalua-tion criteria are analysed in the paper and incorporated into the comprehensive quality evaluation method. The LMSs quality evaluation criteria are further investigated as the pos-sible LMSs optimisation parameters and the experts ’ additive utility function is explored to be applied to optimise LMSs according to personalised learners needs