Study of Function Design to Improve the Convenience of #-Mail Solution Aspect of User Experience

According to enforcement of basic acts for electronic document and electronic commerce, certified electronic address system is introduced and as certified electronic document intermediary system is introduced, new market for #-Mail service is emerging. For #-Mail service, #-Mail solutions which enable to use are provided other than institutional portions and the currently provided #-Mail solutions are only provided as the form of Portal. However, many users generally show their user experiences which are familiar with Microsoft Outlook and e-mail solutions provided by Groupware. Study objective is regarded as meaningful where design method through the prototype to materialize #-Mail solution of existing portal form as Microsoft Outlook’s embedded function is to be suggested as one of the ways to improve the conveniences of the users from the viewpoints of the User Experience in this study, and technical methods to improve the practicality and applicability of #-Mail is suggested