The term cybernetics comes from the Greek word for steersman or the helmsman on a ship. Words with the same root mean govern and governor. Norbert Wiener, who first used the term in English, defined it as “control and communication in animal and machine. ” The term was subsequently extended to social systems. Numerous other definitions have been proposed. Stafford Beer defined cybernetics as the “science of effective organization. ” Gregory Bateson said cybernetics deals with form rather than substance. Gordon Pask defined cybernetics as “the art of manipulating defensible metaphors. ” Organization theorists may regard cybernetics as a science of information processing, decision-making, learning, adaptation, and organization, whether the...