A CASE FOR CULTURAL DIVERSITY TRAINING EXECUTIVE DEVELOPMENT

This research project resulted in the development of a project charter document that can be used to initiate the implementation of cultural diversity training in a large urban fire department. The problem was there was an assumed need for cultural diversity training within the organisation. The purpose of the project was to produce a project charter to action the implementation of cultural diversity training within the Department. This research employed both historical and action research, to address the following research questions. What cultural diversity training have other fire services or organisations provided to their staff? What are the benefits of cultural diversity training for staff in organisations? What potential problems exist for the organisation if such training is not undertaken? What indicators in the organisation’s community demonstrate the need for such training? The principal procedures employed form part of action research methodology and visiting the experience of initiatives where such training could have been of benefit. The major outcomes of the research were principally the production of a project charte