Matching Cognitive Characteristics of Actors and Tasks

Abstract. Acquisition, application and testing of knowledge by actors trying to fulfill knowledge intensive tasks is becoming increasingly impor-tant for organizations due to trends such as globalization, the emergence of virtual organizations and growing product complexity. An actor’s man-agement of basic cognitive functions, however, is at stake because of this increase in the need to acquire, apply and test knowledge during daily work. This paper specifically focusses on matchmaking between the cog-nitive characteristics supplied by an actor and the cognitive characteris-tics required to fulfill a certain knowledge intensive task. This is based on a categorization and characterization of actors and knowledge intensive tasks. A framework for a cognitive matchmaker system is introduced to compute actual match values and to be able to reason about the suit-ability of a specific actor to fulfill a task of a certain type.