Windows Server Catalog

provides VMware customers who run Windows Server and Microsoft applications with access to cooperative support from Microsoft and VMware. SVVP assures that VMware customers who virtualize supported Microsoft products will receive assistance through standard Microsoft support channels. Microsoft’s Server Virtualization Validation Program enables VMware and other software providers to test and validate their virtualization software to run Windows Server 2008 and previous versions of Windows Server. Microsoft offers cooperative technical support under this program, to customers running Windows Server on validated, non-Microsoft server virtualization software. Customers with support policies in place can receive cooperative technical support from Microsoft if they are running Windows Server-based applications on VMware ESX and VMware ESXi ™ 3.5 update 2 or higher. VMware offers an extra layer of protection for customers, outside of Microsoft’s Server Virtualization Validation Program, who work directly with VMware for support. We call this the VMware Safety Net. The additional protection is a part of the VMware Premier Support contract with Microsoft that enables VMware to escalate application issues rapidly on behalf of VMware customers and work directly with Microsoft engineers to expedite resolution. Use of the VMware Safety Net is at the discretion of the VMware support engineer. Links/Reference