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Proceedings of the 35th Hawaii International Conference on System Sciences- 2002niversity (see e.g. [5]), provide a good basis for SPI, but hey also provide excessive overhead if deployed in full. pecifically, they do not take the business aspects and the act that different process models might be needed in ifferent situations enough into consideration. uccessfully managing software product development emands more than having a suitable software process in lace – a more holistic view is needed. findings was a set of basic components for a control system for managing product development, shown in Figure 1. Many organizations face problems in managing their product development operations. The problems can be summarized into four groups: lack of direction, competence, motivation, or opportunity. Com