Using quality assurance strategies for online programs

Quality assurance strategies in university distance education programs are fundamental if those initiatives are to succeed. This article organizes a quality assessment design around five components: administrative leadership and support, ongoing program concerns, course development, faculty support, and evaluation results. Each component has the potential for benchmarking progress toward an effective distance education program. Internet technology enables universities to offer courses in an anywhere, anytime environment opening new possibilities for both students and faculty. In this new teaching modality, universities are more responsive to students ’ lifestyle needs, and students become more actively involved in their learning. Online technology empowers students to assume the role of lifelong learners. Faculty gain organizational skills and more flexibility in course deliveranc