Product and Process Improvement Using TRIZ: A Case Study In Increasing Innovative Options’, paper presented at TRIZ Future conference

This paper focuses on the application of a range of TRIZ tools and techniques in a small European-based food equipment company. The company in question had just completed the development and initial productionisation of a patented food heating process and was in the process of launching the new system and its associated novel business model onto the market. The paper describes how TRIZ was used at a variety of levels and areas of the company from the perspective of both problem solving and improved opportunity exploitation