Modelling Service Delivery System for Wireless Handsets using Instant Alert and Frequency Scanning Technologies: An approach for Bus Service

Mobile and wireless Internet enabled-devices are transforming business processes, communication and scheduling of individual daily activities. The m-business platform has arrived, in which hand-held devices are the user's front-ends to access enterprise and personal data. Such service data are typically in the form of summarised information tailored to suit the user's needs and timeliness. This paper will address the issues of time and energy efficient delivery of summarised information to mobile hand-held device users. It will also present a comparative analysis of various technologies involved and proposed a system model to possibly implement instant messaging alert system for bus service delivery within a mobile environment. Such a system will have the ability to update and supply effective and efficient timed services to the various interested parties subscribed to the system – an example of the London Bus Service system, enabling users to get fast timely access to bus travel and resource information