IMPLEMENTATION OF ISO 9000 IN SCHOOL SYSTEMS: BENEFITS, DILEMMAS AND OPPORTUNITIES A PEDAGOGICAL APPROACH FOR THE TQM LECTURES IN THE ENGINEERING COLLEGES

An experimental pedagogical approach has been used at Agder College for the TQM lectures. The lecture syllabus has been redesigned as a project oriented task. The students are engaged in the project task of preparing a quality system after ISO 9000, using their own college as a model. Positive reactions have been noted. The method benefits first the students and their understanding of TQM and ISO 9000. The problems of using the college as a model, and expansio