S98 January 2004 Supplement Family Medicine A Curriculum in Systems-based Care: Experiential Learning Changes in Student Knowledge and Attitudes

Background: To provide efficient, quality patient care, physicians must have a fundamental understanding of how the health care delivery system functions and how to appropriately use the various components of this system. As part of the Undergraduate Medical Education for the 21st Century (UME-21) initiative, the University of Miami in partnership with AvMed Health Plans, a nonprofit managed care organization (MCO) developed a longitudi-nal educational program that prepares all students for medical practice in emerging systems of care. Methods: The program, which spans the 4-year undergraduate curriculum, incorporates didactic sessions and practical experiences to teach about the clinical, managerial, financial, and ethical aspects of systems-based care. During the third year of medical school, students visit the administrative offices of AvMed Health Plans for a day-long series of presentation-discussions and experiential tours through the various administrative departments. There, they experience first-hand all facets of a systems-based approach to care using evidence-based practice guide-lines, utilization review, quality measurement and improvement, and chronic disease management. Results: An attitudinal survey, constructed to evaluate general attitudes toward managing care and MCOs, was administered to students at the beginning of their first, second, and third year and immediately before and after their visit to AvMed during their third year. Using factor analysis, there were no significant differences in students ’ attitudes at the beginning of the first, second, or third year nor immediately before the seminar day at the MCO. However, th