Literature Review

Developing, through the practical application of international research and standards, a set of e-learning process standards and a capability determination model that are then applied to inform New Zealand TEOs of ways of effectively improving their capability to deliver and support e-learning. Project Background The project was founded on an attempt to develop tools for the management of e-learning which were informed by the success of process maturity approaches in software engineering (Paulk et al. 1993a; El Emam et al. 1998; SPICE 1995). This work has resulted in a model described as a “e-Learning Maturity Model ” or eMM (Marshall and Mitchell 2002; 2003; 2004) which combines the SPICE framework with a set of practices derived from the educational literature. Organisational Management of E-Learning E-Learning has come to dominate the strategic thinking of both institutions and Governments over the past decade. This has been driven by the perception that increased use of technolog