ERP System Adoption and Vendor Selection by Locally-owned and Multinational Companies In Thailand

Research published to date on the topic of the ERP system adoption and selection phases have received minimal attention. Furthermore, most studies on information technology adoption have been conducted in developed countries in particular the US and other Western European countries. There is limited knowledge on ERP system adoption from research that has been conducted in Asian developing countries, particularly in Thailand. The purpose of this paper is to examine the similarities and differences in ERP system adoption and ERP system vendor selection between Thai-owned and multinational companies in Thailand. Interviews with IT managers and end-users were conducted to identify factors affecting ERP system adoption and ERP system vendor selection. Based on the findings, a model is proposed of ERP system adoption and vendor selection. This paper concludes with statements of practical implementations, and addresses possible future research direction