Payment with Mobile (NFC) Vouchers – Using Co-design Techniques to Identify User Requirements

This paper presents an ongoing co-design study focusing on the application of Near Field Communication (NFC) technology in the area of voucher payment. The research that is described is conducted to a) gain a thorough understanding of the current context of use of paper vouchers, including user experience and user needs, and b) evaluate the potential of the concept of NFC-vouchers with endusers in an early stage. Several aspects of the context of use as well as the future NFC-vouchers will be discussed