Add to ORKGIntroduction. A steady stream of sales revenue for a service provider can be achieved through having superior market performance outcomes such a high price premium. Among the variables underlying customer relationships is the perceptions of quality received. Howeve
In the services marketing literature it has been argued that the concept of service loyalty needs fu...
In increasing competitive markets, retaining actual customers and gaining new ones is the main aim o...
An empirical examination of business-to-business service quality in credence based e-services: It's ...
In recent research on service quality it has been argued that the relationship between perceived ser...
Relationship marketing theory is based on maintaining and expanding customer relationships in multi-...
Customer loyalty is the key to the success of every company, especially in business to business (B2B...
Even in the business-to-business(B2B) markets, service quality is becoming very important factor whi...
Even in the business-to-business markets, service quality is becoming very important factor which de...
This study aims to provide a picture of how relationship quality can influence customer loyalty or l...
This study aims to determine product quality and service quality on customer loyalty mediated by cus...
This study empirically examines the relationship between service quality, perceived service value, a...
The service industry has become more and more important for business activities. Service industry co...
xii, 186 leaves : ill. ; 30 cm.PolyU Library Call No.: [THS] LG51 .H577M BUSS 2002 LuIn today's comp...
This paper studies the impacts of airline service quality and customer satisfaction on customer loya...
In today’s competitive world, customers are at the main focus of organizations and the customer loya...
In the services marketing literature it has been argued that the concept of service loyalty needs fu...
In increasing competitive markets, retaining actual customers and gaining new ones is the main aim o...
An empirical examination of business-to-business service quality in credence based e-services: It's ...
In recent research on service quality it has been argued that the relationship between perceived ser...
Relationship marketing theory is based on maintaining and expanding customer relationships in multi-...
Customer loyalty is the key to the success of every company, especially in business to business (B2B...
Even in the business-to-business(B2B) markets, service quality is becoming very important factor whi...
Even in the business-to-business markets, service quality is becoming very important factor which de...
This study aims to provide a picture of how relationship quality can influence customer loyalty or l...
This study aims to determine product quality and service quality on customer loyalty mediated by cus...
This study empirically examines the relationship between service quality, perceived service value, a...
The service industry has become more and more important for business activities. Service industry co...
xii, 186 leaves : ill. ; 30 cm.PolyU Library Call No.: [THS] LG51 .H577M BUSS 2002 LuIn today's comp...
This paper studies the impacts of airline service quality and customer satisfaction on customer loya...
In today’s competitive world, customers are at the main focus of organizations and the customer loya...
In the services marketing literature it has been argued that the concept of service loyalty needs fu...
In increasing competitive markets, retaining actual customers and gaining new ones is the main aim o...
An empirical examination of business-to-business service quality in credence based e-services: It's ...