RJ

This paper introduces an engineering approach to the modeling, design and implementation of collaborative systems, applied to e-business. This approach, called Groupware Engineering, is based on the 3C collaboration model (Communication, Coordination and Cooperation). Initially, the 3C model is studied by means of an analysis of each one of its three elements. Then, other phases of Groupware Engineering, such as requirement analysis and component implementation, are introduced. Finally, an example presents the application of this approach to a business-web