Traditional Acceptance Theories and Mobile Technology Adoption- A Case Study

Abstract:- In recent years, researchers have attempted to find suitable acceptance models to explain adoption of mobile information systems. In this paper we examine the suitability of the adoption criteria of traditional models, UTAUT in particular, for mobile information systems in organizations. A case study of an introduction of a mobile ordering system in a restaurant is used to achieve these goals. Analysis of the reasons behind individual employees' decisions to use or reject the mobile device system helps to understand which criteria are likely to influence adoption of mobile technology in organizations. Proposed adoption factors suitable for mobile context include