Quality Assurance Manager

In today's competitive software market, customers expect quality products, and they gauge quality according to the frequency and severity of post-implementation problems. What's the key to reducing these problems? The answer is deceptively simple: Test the software sufficiently and correct the sources of error before the product is shipped. As every tester and quality assurance person knows, however, the actual business of testing for, and then correcting, errors is not a simple matter. Here are just a few of the factors that make it complicated: l Statistics show that even the most carefully constructed code averages one to three defects per hundred statements.1 l Studies indicate that inspections can uncover about 60 percent of tota