USING ANALYTIC HIERARCHY PROCESS FOR ANALYSIS AND CHOICE OF BRAZILIAN CARGO AIRLINES

Air cargo transport is an important driver in industrial development, integrating cargo transport and logistics, facilitating intermodality and fostering imports and exports, resulting in a significant increase in airline revenue. In addition, competition in the sector requires that these companies use strategic management tools, such as decision-making and efficiency analysis methods, in order to remain competitive and operational on the market. Due to the sector’s great importance, this survey presents a methodology for the evaluation of relevant criteria for the hiring as well as for the choice of domestic air cargo companies, using the Hierarchical Analysis (AHP) method. It is further believed that the results of this work will be directly useful to airport administrators, cargo terminals, cargo agents, highway transport companies, airlines and also to the National Civil Aviation Agency (ANAC) in putting forward efficiency–boosting suggestions by way of process improvements and audits, personnel training, infrastructure planning, and demand management. 1