Add to ORKGThe purpose of the current study is to understand the nature of the challenges that sales representatives face as a result of operating within a highly mobile and heterogeneous work environment. The paper also focuses on how the sales representatives manage their information needs and discusses the properties of mobile support systems that would enable them to work effectively despite their being extensively mobile. This is achieved through a case study involving the sales representatives of a medium-sized pharmaceutical company 1
The rapid and accelerating move towards use of mobile technologies has increasingly provided people ...
Micro-sized commercial agencies face a poor electronic and mobile sales support. Most of the sales i...
This paper describes new ways to support knowledge workers when on the move. We assume that knowledg...
Firms are increasingly rushing to invest in a variety of technologies or sales force automation (SFA...
The paper aims at assessing how can location based mobile support systems support salespersons´ CRM ...
This paper reports on research which sought to identify and understand why specific mobile work sup...
Firms are increasingly rushing to invest in a variety of technologies or sales force automation (SFA...
Mobile devices can improve the way sales-force work is conducted in information intensive industries...
The users of today live and work in a ubiquitous environment (an environment surrounded by computers...
Mobile workers operate in a manner that isolates them from a traditional office. Further, some of th...
The mobile phone has received global attention primarily as a personal consumer technology. However,...
Abstract Ubiquitous assistants in retail environments can be useful not only for customers but also ...
In addition to the traditional field services, market observations show that due to the increasing q...
In a service-oriented enterprise, the professional workforce such as salespersons and support staff ...
Sales forces represent both a direct link to sales and expenses of sales organizations and therefore...
The rapid and accelerating move towards use of mobile technologies has increasingly provided people ...
Micro-sized commercial agencies face a poor electronic and mobile sales support. Most of the sales i...
This paper describes new ways to support knowledge workers when on the move. We assume that knowledg...
Firms are increasingly rushing to invest in a variety of technologies or sales force automation (SFA...
The paper aims at assessing how can location based mobile support systems support salespersons´ CRM ...
This paper reports on research which sought to identify and understand why specific mobile work sup...
Firms are increasingly rushing to invest in a variety of technologies or sales force automation (SFA...
Mobile devices can improve the way sales-force work is conducted in information intensive industries...
The users of today live and work in a ubiquitous environment (an environment surrounded by computers...
Mobile workers operate in a manner that isolates them from a traditional office. Further, some of th...
The mobile phone has received global attention primarily as a personal consumer technology. However,...
Abstract Ubiquitous assistants in retail environments can be useful not only for customers but also ...
In addition to the traditional field services, market observations show that due to the increasing q...
In a service-oriented enterprise, the professional workforce such as salespersons and support staff ...
Sales forces represent both a direct link to sales and expenses of sales organizations and therefore...
The rapid and accelerating move towards use of mobile technologies has increasingly provided people ...
Micro-sized commercial agencies face a poor electronic and mobile sales support. Most of the sales i...
This paper describes new ways to support knowledge workers when on the move. We assume that knowledg...