Adaptive User Interfaces for Web Configurators

In this paper we describe how the sales process of complex customizable products can be supported by an adaptive configurator interface. The task is to offer the appropriate choices to the customer in an adequate way of interaction. We illustrate our concepts with a short example from the domain of computer hardware configuration. Moreover, an architecture for an adaptive Web-based configurator is proposed. 1. Introduction to the problem domain Internet technology and electronic commerce offer new possibilities of interaction between customers and suppliers in the sales of products and services. One of the main characteristics of electronic commerce is that i