In this paper, we address an issue of design in online rating systems: how many items should be elicited from the ratings provider. Recommender and reputation systems have traditionally relied on single-dimension ratings to reduce user burden, but for some types of information this amount of feedback may be insufficient. We presented users of an online news rating service with different numbers of items in a news rating exercise. We find that users show the highest satisfaction and greatest rating accuracy with a multi-item reviewing instrument. 1
In this thesis, the aim is to investigate the effect of numerical values and words on the consumer d...
Online product ratings are an immensely important source of information for consumers and accordingl...
One of the unresolved issues when designing a recommender system is the number of ratings – i.e., th...
We are quickly moving to a review economy. Consumers continuously rate products, services, employees...
Scholars generally assume that consumer ratings reflect consumer satisfaction, but ratings can be in...
Scholars generally assume that consumer ratings reflect consumer satisfaction, but ratings can be in...
This paper empirically examines the value of multi-dimensional online rating system (versus single-d...
We examine the strategic implications of multi-dimensional and single-dimensional rating schemes in ...
Product review platforms in online marketplaces differ with respect to the granularity of product qu...
Product review platforms in online marketplaces differ with respect to the granularity of product qu...
Product ratings have become an integral element of online businesses especially for experience goods...
The authors of this work present a model that reduces product rating biases that are a result of var...
Online reviews have become increasingly popular as a way to judge the quality of various products an...
Online product review forums commonly provide consumers with averages of product ratings given by re...
Reputation scores are important for decision-making in “blind ” economic transactions, where the con...
In this thesis, the aim is to investigate the effect of numerical values and words on the consumer d...
Online product ratings are an immensely important source of information for consumers and accordingl...
One of the unresolved issues when designing a recommender system is the number of ratings – i.e., th...
We are quickly moving to a review economy. Consumers continuously rate products, services, employees...
Scholars generally assume that consumer ratings reflect consumer satisfaction, but ratings can be in...
Scholars generally assume that consumer ratings reflect consumer satisfaction, but ratings can be in...
This paper empirically examines the value of multi-dimensional online rating system (versus single-d...
We examine the strategic implications of multi-dimensional and single-dimensional rating schemes in ...
Product review platforms in online marketplaces differ with respect to the granularity of product qu...
Product review platforms in online marketplaces differ with respect to the granularity of product qu...
Product ratings have become an integral element of online businesses especially for experience goods...
The authors of this work present a model that reduces product rating biases that are a result of var...
Online reviews have become increasingly popular as a way to judge the quality of various products an...
Online product review forums commonly provide consumers with averages of product ratings given by re...
Reputation scores are important for decision-making in “blind ” economic transactions, where the con...
In this thesis, the aim is to investigate the effect of numerical values and words on the consumer d...
Online product ratings are an immensely important source of information for consumers and accordingl...
One of the unresolved issues when designing a recommender system is the number of ratings – i.e., th...