1 UNDERSTANDING OF INTERCULTURAL QUALITY MANAGEMENT-A Study Concept of Comparing the Differences of Quality Concepts And Total Quality Management Among Different Cultures

Intercultural communication and understanding of other cultures are becoming an interesting research issue that attracts more and more scholars and theorists. The related problems and applications are taken seriously into the business agenda for many companies. In the academic quarters, there are many research papers, training courses and conference programs focusing on this issue. In a business application, especially an overseas business situation, the understanding of local cultures is a very important element for the success of business. Many multinational business corporations have their own staff or personnel for dealing the problems or issues caused by intercultural conflicts. There has been a lots of research work done in this field also. For many researchers, the concept of quality and its application for industrial business is another interesting study topic. Many business companies from the industrial world favors the function of quality and its impact to their products or other forms of outcomes. Many believe that good quality of a product or service may provide good economical profits to the company. For recent years, the research work and industrial applications seem to move thei