A Study at a Nuclear Power Plant

Since the accident at the nuclear power plant of Chernobyl in 1986 the work with international industry information exchange, benchmarking and best practice sharing, has accelerated. Assessing the performance of the nuclear production processes is a key issue when working with the improvement of safety and production levels globally. Process controlling and effective and accurate internal information sharing is also a competitive advantage for every power generating company. To take better decisions, based on process assessment data, could be made possible in different information system scenarios. To reach these possible future systems scenarios would require a certain amount of effort in modifying the existing decision support systems. In this master thesis the non-financial processes, sub-processes and key performance indicators from the international process performance assessment standard, the SNPM reversion 3, have been used to measure the process assessment degree at one nuclear power plant of a utility company. A cost/benefit analysis, where cost is measured as modification effort and benefit as process assessment degree, has been performed to decide which of three future system scenarios that would provide the highest Business Intelligence business value